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中華電信股份有限公司

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Chunghwa Telecom is a mobile application that serves as an essential tool for customers of Chunghwa Telecom, a major telecommunications provider in Taiwan. The app offers a wide range of services and information that facilitate communication and connectivity for its users. Available for the Android platform, users can easily download Chunghwa Telecom to manage their telecom needs effectively.

The app enables users to access commonly used information such as their Hami Points, which are loyalty points accrued through various transactions, and details regarding their internet access volume. Customers can also view their tariff contracts and bills, along with internal and external network door numbers. Additionally, the app provides a feature for users to inquire about SIM unlock codes, assisting those who may need to switch their service provider or use their mobile devices internationally.

Chunghwa Telecom includes frequently utilized services that enhance user experience. Online bill payment is a prominent feature, allowing users to settle their bills quickly and securely without the need to visit a physical store. The app also facilitates the purchase of additional traffic, which is beneficial for users who may require more data than their current plan allows. Another service enables users to apply for international roaming, ensuring connectivity when traveling abroad.

For users with mobile prepaid cards, Chunghwa Telecom provides an option to store value on their cards directly through the app. This feature streamlines the process of adding funds and maintaining prepaid account balances. Moreover, users can opt to receive electronic bills, which not only helps in reducing paper waste but also makes it easier to keep track of billing information in a digital format.

Fault reporting is another critical service offered through the app. Users can conveniently report any issues they encounter, such as service disruptions or technical problems, ensuring that their concerns are addressed promptly by customer support. This feature enhances overall customer satisfaction by providing a direct line to the telecommunications company for troubleshooting and assistance.

Chunghwa Telecom also includes a function for detecting 2G pseudo base stations. This capability alerts users when they receive signals from these potentially harmful stations, thus promoting awareness and caution. Although the app does not block these signals, it serves as a reminder for users to remain vigilant against suspicious activities, such as phishing attempts via messages or links.

To access personalized information, users can log in as Chunghwa Telecom members and bind their certificate number. This functionality allows them to check details related to their mobile phone numbers, prepaid cards, and broadband services associated with the same account. Additionally, for those who prefer a quicker method, SMS login is available, enabling users to retrieve their mobile phone number information efficiently.

For urgent inquiries or immediate assistance, the app provides a direct line to customer service. Users can call 123 or 0800-080123 from their mobile phones for fast support from trained staff. This feature ensures that customers have access to help when they encounter pressing issues or require clarification on services.

The app also enables users to reserve stores, making it easier to ensure that they receive customer service without long wait times. Being able to reserve an appointment enhances the overall user experience by providing a more organized and efficient way to access in-person support.

Chunghwa Telecom is designed with user convenience in mind, integrating a variety of features that cater to different aspects of telecommunication management. Whether users need to check their data usage, pay bills, or report issues, the app centralizes these functionalities in one accessible platform. 

By offering a comprehensive suite of services, Chunghwa Telecom stands out as a valuable resource for its users. The ability to manage telecommunications needs directly from a mobile device aligns with modern consumer expectations for convenience and efficiency. Users can confidently download Chunghwa Telecom to take full advantage of its offerings, ensuring their connectivity and service management are streamlined and user-friendly. 

With its design focused on providing essential information and services, Chunghwa Telecom serves as an indispensable tool for customers seeking to navigate their telecommunications needs effectively. The app brings various facets of service management to the fingertips of users, reinforcing its role as a key component in maintaining and enhancing user experience with Chunghwa Telecom's services.

Allows you to quickly check Hami Point, mobile Internet usage, bills, and online payment. Login is simple and supports fingerprint/face recognition security authentication. You can also apply for additional data purchases, international roaming and prepaid card recharge at any time, making life more convenient.

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